The Opal Portable Nugget Ice Maker Review

I have some pretty exciting news for ice chewers!

Now you can enjoy nugget or sonic ice at your home without buying an expensive commercial unit.

The Opal Nugget Ice Maker is a perfect portable ice maker for your home. Save yourself the time of always running down to the Sonic Drive-in and grabbing ice with the Opal Nugget Ice Maker.

Nugget or sonic ice is very popular today in offices, home bars and kitchens. It’s used for smoothies, ice coffees, slushies or any kind of ice drink that you create.

The invention of nugget ice dates back to 1981. The creator of this type of ice was Scotsman Ice Systems.

What is so appealing about nugget ice?

The Opal Nugget Ice Maker Review

Bartender Jayce McConnell of Edmund’s Oast explains the appeal of nugget ice like this: “It’s porous and chewable, and every little pebble can carry some of the beverage with it.”

The Opal Nugget ice Maker is the perfect ice maker which allows you to enjoy the excellence of nugget ice at home. Not like the other ice makers that produce hard, smooth ice, which is terrible for your teeth, the Opal nugget countertop ice maker produces porous chewable ice, the same kind you’d find at a restaurant.

Now, this ice maker isn’t the cheapest portable ice maker on the market today. You’re looking to spend about $500 for this unit on Amazon. There are other options available if you’re looking to pick up a cheaper countertop ice maker (which produces bullet-shaped ice and not the nugget ice).

Click here to read more about the NewAir Countertop Nugget Ice Maker.
Click here to read our comparison between the Opal Nugget Ice Maker and the NewAir Nugget Ice Maker.

Ice Production24 Pounds a day
DesignStainless Steel, Plastic
Weight44 lbs
Dimensions15.5 x 10.5 x 17.2 inches
Ice Cycle20 Minutes
Storage Capacity3 lbs
Ice TypeNugget Ice
Best PriceClick Here For Best Price

When it comes to producing nugget ice, the Opal Nugget Ice Maker is a lot cheaper than installing a commercial ice maker which could cost you thousands of dollars.The Opal Nugget Ice Maker does what it suppose to do, and delivers some surprises as well.


There is doubt about it; the Opal Ice Maker is a sharp looking unit. The front is a stainless steel band, and the back is a glossy black trim. It has a clear bin in the front that is lit with a LED light. Very sharp!

It really is a beautiful design.

It doesn’t have that boring ice maker look that most portable units have. It’s well built and has an elevated, elegant look.

It’s Built Well, A Little Heavy

The unit measures 17.2 by 10.5 by 15.5 inches (HWD) and weighs 44 pounds.

The ice maker isn’t light that’s for sure.

The average portable ice maker will weigh between 20-25 lbs. You’re going to want to find a home for this unit and leave it there – it’s not designed to be moved around.

If you are looking for an ice maker that is perfect for camping or your RV, I would check out my post on the perfect ice maker for camping.

How The Opal Ice Maker Works

Most portable ice makers freeze ice around a small cylinder which produces bullet or hat-shaped ice. The Opal Ice Maker scrapes ice flakes from a cooled cylinder and compresses it together. This is what gives you that light-chewable ice.

Makes 24 Pounds of Ice Every 24 Hours

The Opal Nugget Ice Maker will produce for you one pound of ice every hour (24 lbs of ice every 24 hours).

This is a decent amount of ice. Usually, refrigerator ice makers produce 2-3 pounds of ice every day.

A Removal Ice Bin

At the front of the unit, there is a clear plastic removal bin. The bin is lit by an LED light which gives it a really nice look. You can slide the bin out whenever you need ice.

Beneath the clear plastic bin is the water reservoir. Like most portable ice makers, the ice drawer has holes to drain the water from the melted ice. This allows the water to return to the water reservoir to make more ice.

No Built-in Freezer

There is no built-in freezer with this unit. So the ice will eventually melt. As the ice melts, the Opal Ice Maker will replace the bin with new ice.

Indicating LED Light

On the front of the unit, there is a LED circle light that lets you know what the ice maker is doing.

ProblemPossible CausePossible Solution
Dripping under ice binCondensationDuring normal operation, condensation forms on the bottom surface of the ice bin. This water will sometimes collect and drip down the lower front surfaces of the ice maker. The included drip tray can be installed in front of the Opal to collect this water.
Loud Pumping Noises Water in Back of Ice Bin When StartingSystem FlushingAt the start of ice making, the Opal will flush the system with water for approximately 5 minutes. You may see or hear water running during this process – this is normal. If Opal seems loud during this process, it may need more water. 
Slush Instead of IceInitial Ice ProductionIt is normal that as the Opal starts making ice the first nuggets will be slushy. After approximately 30 minutes the Opal will be making standard ice nuggets.
Misc FailuresRemoval of the Metal ScreenDuring operation, the provided metal screen or the approved water filter must be in place at the water inlet, located at the bottom right corner of the reservoir. Failure to use either of these devices will create a risk of damaging your machine and will void the warranty. 
Warm Air Exiting Left Side of OpalNormal OperationOpal uses a refrigeration system to turn the water into ice – this warm air is a normal by-product of refrigeration.
No Ice Low Ice Production Opal Falsely Indicates Full Ice BinIce Chute Blocked1. Shut off the Opal.
2. Remove ice bin completely and discard ice. Let the Opal sit for an hour to melt any remaining ice.
3. Drain Opal by attaching tubes from back, unplugging the drain plug and placing the tubes into the sink to drain
4.  Re-connect the drain tubes and reattach to the back of the Opal
5. If Opal filter is present, remove it prior to cleaning and replace with original screened intake cap.
6. Fill the Opal with water to the max fill line, adding the Opal Cleaning Solution or White Vinegar to the water to break down any calcium build up.
7. Slide the switch on the back panel, or press ‘Clean’ button on front panel for 3 seconds, to put the Opal into Cleaning Mode. 
8. Pump will run for approximately 3 minutes
9. Once pump has stopped, soak a sponge in the solution in the reservoir and place it on the ice chute, replace the ice bin, and let soak for at least 18 hours. 
10. Remove ice bin and sponge, wet a cloth with clean water and wipe ice chute to dislodge any stubborn scale deposits. 
11. Drain Opal and reconnect drain tubes, filling Opal with clean water. Run 3 more cycles using fresh water each time (no cleaning solution).
12. Once cleaning cycles are done, drain Opal and fill with fresh water. Opal is ready to make ice. 
Turning Off While Making Ice or Turning On By ItselfSchedule may be enabled via the iOS / Android app. Ice bin may not be pushed in all the way or properly installed in OpalSchedule may be enabled via the iOS or Android App. Once schedule is enabled, Opal will check to see if it should be on or off, once every hour. If you manually turn Opal on, but it is scheduled to be off, it will shut off the next time it checks the schedule. This will usually occure at the top of the hour. When scheduling ice, select every hour that you want ice produced. For example, if you want ice from 12pm until 5pm, select 12:00, 1:00, 2:00, 3:00, 4:00 and 5:00pm. In order to fix this issue, go to mobile app and disable the schedule or unplug Opal, wait a few seconds, then plug back in..
 The ice bin must be fully inserted or Opal will turn itself off after approximately 5 minutes.

If the ring is solid white the bin is full of ice. When the circle light is cascading white, it means that the unit is making ice. A prolonged cascading white light says it is in defrost mode and should not be turned off for at least 30 minutes. A pulsing yellow light means that the ice maker is in cleaning mode, and a rotating yellow light indicates that it is in rinse mode. If the ice maker is showing a swishing blue light, it means that the water reservoir is empty and that it needs more water before it can continue.

The Back of the Ice Maker

At the back of the unit, you’re going to find 14″ drain tubes that are used to drain extra water from the clean cycle. You’re also going to find a toggle switch which is used to switch between cleaning mode and making ice mode.

The unit also comes with a small black plastic scoop. The scoop isn’t much to behold.

I went on Amazon and purchased a stainless steel one which matches the ice maker perfectly. Click here to head over to Amazon and read more about it. 


The great thing about the Opal Ice Maker is that you don’t have to pay for a professional to come and install it. All you have to do to start making ice is prepare your ice maker.

First, wash the bin with warm soapy water and then do your best to rinse it thoroughly.

Next, plug it in and switch the toggle mode to cleaning.

You’ll need to fill the reservoir with water and then begin the cleaning cycle (Which will last for about 3 minutes) by touching the button.

When the light ring begins to pulse yellow, you need to disconnect the tubes and place them in a sink or bucket. It’s a good practice to clean your ice maker at least once a week. I recommend using about five cups of water and one teaspoon of bleach as a great homemade cleaning solution.

Keeping your ice maker clean is vital in keeping your nugget ice tasting great and machine working correctly.


The Opal Ice Maker also has a mobile app that you can download from your mobile’s phone app store. This app allows you to connect to your ice maker through Bluetooth.

Remember that this isn’t a wifi connection and so you would have to be in the same house as the ice maker for this work.

The app allows you to turn your ice maker on and off. It also allows you to create an ice making schedule.

To be honest, I never really use the app that much. I guess it depends on the person.


It takes 10 minutes for the first batch of ice to fall into the bin. Your ice bin should be full in about 3 hours. If you need a lot of ice, I would suggest that you purchase freezer ice bags from Amazon, and every three hours fill the bags and put them in the freezer.

If you are looking to add a nugget ice maker to your home than the Opal Ice Maker is your best bet. For under $500 you’re going to get an ice maker that delivers excellent nugget ice in a compact, stylish unit.

You can download Opal Nugget Ice manual by clicking here.

8.5 Total Score
The Opal Nugget Ice Maker

The Opal Nugget Ice Maker is a portable ice maker that produces wonderful, soft, chewable nugget ice. This compact unit is perfect for so many occasions, and comes with some pretty awesome features.

Design and Functionality
  • Elegant Design
  • Produces Nugget Ice
  • 24 pounds of ice in a day
  • Bluetooth
  • A Little Slow
  • Heavy
User Rating: 4.13 (8 votes)

GE Profile Opal | Countertop Nugget Ice Maker

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Last update was on: September 20, 2020 5:32 pm
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  1. is there comparable machines with same ice?

    • (Edited) Originally, I posted that there were no portable ice makers that produce nugget ice, at the time, that was true. Now you can purchase the NewAir Countertop Nugget Ice Maker that produces 40 pounds of ice each day, and the first batch of ice is ready in 5 minutes. You can check it out here.

  2. hello i have a question about the Opal. Our Opal ice seems to come out solid and not porus. we are using water that comes from a water store that sell it for .35 cent a gallon. its clear and not white looking. is there something we can do to get it more pours like .my wife said it kind of hard like it is.. Any help with this problem. thank you Bob

  3. Sadly if it breaks after the warranty period your out of luck.
    Zero repair options. Zero parts available. Only a list for when they come out with a service program that still does not exits. If your water pump goes out good luck getting a replacement. They do not sell them, no service manual to find one aftermarket either. Your just out your almost $500 you spent for amazing ice. My recommendation let your friend buy it so your not upset when it quits working and you cant get it fixed. My daughter whom I bought one for a Christmas gift is in that situation now. It is a pretty door stop that will not make ice and cannot be fixed. Wish I had spent the money elsewhere after talking to their customer service people and being told a list was the best they had for me.

    • LOL,not funny Mine is less then 2 years old and you are right was told nothing they will do to help,just bad luck she said,WOW SAD,Dont buy

  4. Where can I purchase a replacement water pump?

  5. We have had our Opal for a couple of years now and have just noticed mold in the drain tubes. Do others have this problem? Are the drain tubes replaceable?

    • I would run the Opal cleaner through the machine several times and see if this clears out the hoses. You shouldn’t have to replace the hoses. If this doesn’t solve the problem, I would use a stronger mold killer and run it through the unit.

  6. We ran cleaner through the machine doe to it starting to make loud noise when running. We forgot to remove the filter. Should we discard the filter before we use the ice?

  7. My water coming out of my Opal icemaker is gray when I drain the water to clean it. I clean every week. What is going on with my icemaker

  8. My opal ice maker is constantly in cleaning mode. We clean it and then it makes 1 bin of ice (if that much) and the yellow light comes back on. We have tried using bleach as the manual indicates. We have tried vinegar. We have also tried the Opal cleaning/descaling solution. Any thoughts?

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